Latest COVID-19 Updates

Get all of the latest updates directly in your inbox! It is by now clear to all that the outbreak of COVID-19 is imposing significant challenges for tour and activity providers. We understand that it is a difficult time and you may have many questions, so stay up-to-date with our resources, industry tips and market developments.

 




ATTENTION!

This page was last updated on: 01.05.2020.

As the situation slowly improves and progresses, and regions start taking individualized approaches to reopening, we would like to focus our advice on how best you can prepare to reopen your business.

For reopening strategies please visit: https://bookingkit.net/reopen/

For industry news and developments subscribe to our newsletter (above).

For any questions and additional tips and tricks join our facebook community: https://www.facebook.com/groups/bookingkit.community/

Stay informed

We give you regular updates on market developments and industry trends.

Up-to-date Advice

We provide you actionable tips and resources to help you adapt to the current market situation.

Industry Specialists

We compiled information and workshops from global market leaders and specialists.

Our tips and best practices

Help Talk Webinar Series

  • Register for our weekly Help Talk webinar series dedicated to the recent challenges in the tours and activities industry imposed by the COVID-19 crisis, industry trends, market analysis and tips based on best practices and insights derived from our own customers.

Every Thursday, 11am (CET). Next webinar —> 09.04.2020

  • Check out part one, two and three of bookingkit’s Help Talk webinar series where our very own CEO Lukas C.C. Hempel outlined the different stages of the crises, gave actionable tips what to do during each one and adviced on how to deal with crisis communication

 

Articles and Guides

  • Knowledge base with recommendations on how you, as a supplier of tours and activities, can cope with the crisis 
  • Mass cancellations: How to deal with mass cancellations of bookings is one of the more severe problems vendors are currently facing. For that purpose we compiled a guide based on industry best practices and the experience of our own customers. 
  • Undergoing recovery in China: Thomas Griffiths, one of our industry experts, recently published an article dedicated to analyzing the current recovery of the tourism industry in China.

Tips from industry leaders and experts

Workshops and Webinars

  • Arival launched a series of webinars for tour and activity providers. Register here 
  • Check out Lukas C.C. Hempel and Arival’s online workshop on best practices and key tips to keep your marketing and pricing on track in times of global downturn in travel demand. 
  • ITB – the World’s Leading Travel Trade Show help a virtual convention from 5th to 11th of March. Find the discussions here 

Podcasts

  • Shane Whaley, author of Tourpreneur, hosted a podcast with Peter Syme. Check it out and find actionable tips on what tour operators need to be doing to protect their business.

Articles and Guides

  • Find advice on best course of action and available opportunities for tour operators in this blog article by Peter Syme

 

Stay up to date

Studies and Reports

  • Last week Arival ran its first Arival Townhall event – Arival Town Hall: Coronavirus Pulse Study and Open Discussion on How Are Operators Are Responding. Summary of Arival Townhall. Also download the findings of the recent Coronavirus Pulse Study. 
  • UNWTO has established a Global Tourism Crisis Committee to address the COVID-19’s impact on the travel industry. Read the report here.

Articles and Guides

  • Skift has compiled a live blog through which you can receive a constant flow of news and updates from the travel industry 
  • Check out the 10 emerging cross-industry trends that have been radically accelerated by the crisis here

 

How others including our vendors adapt to the crisis

Virtual Tours and Concerts Online

  • The World’s most famous museums are now offering virtual tours 
  • The Bayerische Staatsoper is streaming a live concert every Monday.

Online Courses

  • Online sports courses.  Change your offer from offline to online. Use Webinar tools to stream courses and classes.

Vouchers and Future Discounts

  • Some of our vendors decided to give discounts for the future. Check out how livescope is doing it! 
  • Another one of our clients our clients – the Dali Exhibition Berlin – offers 2 for 1 tours. 
  • In case your business is currently closed, sell vouchers! Check out the example from Vanloon

Platforms

  • Some vendors transforemed their experiences into online courses and offer them on platforms such as Withlocals

 

Government support

The United Kingdom

  • Coronavirus job retention scheme

    Employers can claim wage costs for at least 3 months, starting from 1st of March 2020. More information here.
  • Deferral of VAT payments

    Guidance on the deferral of VAT payments because of coronavirus can be found here.
  • Coronavirus Business Interruption Loan Scheme

    Small and midsize businesses (SMEs) can access loans, overdrafts, invoice finance and asset finance for up to £5 million and for up to 6 years. Check eligibility and apply here

Once again, we are here to help and guide you! If you have questions contact our support team at support@bookingkit.de

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