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Data & IT Security at bookingkit

At bookingkit, your security is our first priority. This is why we uphold the highest technology and security standards, to keep both your data, and the data of your customers, safe at all times.

Location

All user data is stored and managed by AWS (Amazon Web Services) in Frankfurt a. Main Germany. AWS data centers follow the highest standards in data security.

Uptime

Our systems had an uptime of over 99.9999% over the last 2 years. We ensure a high uptime by using industry-leading technology and robust Quality Assurance practices.

Backup

During its lifetime, bookingkit has never had a major incident which made backups necessary, yet nonetheless we believe in following industry best practices for backups.

Full backups of all data are performed at least every 60 minutes. Our Recovery Point Objective (RPO) is 1 hour. After a major incident, our Recovery Time Objective (RTO) is 24 hours.

Authentication

  • Standard Emai and Password Authentication System
  • Extra security through your own single sign-on systems
  • Password strenght through automated algorithm

All software users have to authenticate through a standard email and password authentication system. To ensure password strength we deploy an automated algorithm that measures length, complexity, and unpredictability, and does not allow weak passwords to be used.

For an extra level of security companies can use their own single sign-on systems (SSO) and thus ensure full compliance with existing corporate guidelines.

Encryption

All data from and to our systems is encrypted using SSL, thus ensuring data integrity during transport for all users, be it end users who buy a ticket or users that manage their companies via our software.

More revenue, enhanced overview, and more time for what matters most! bookingkit is the all-in-one solution for your business.

Try out bookingkit for free! Start today and enjoy a 7-day free trial period with no obligation.

Privacy

Our systems follow industry-wide data privacy best practices. Not only is all end-user data only stored on German servers in Frankfurt a. Main, on AWS, but our systems are generally designed to demand and store the least amount of private data possible. All details regarding our privacy practices can be found within our privacy policy.

Payment security

All our payment practices follow the guidelines laid out by PCI DSS. As bookingkit, we do not store any payment information ourselves, but rather rely on our world-class payment processing partners. All three partners which we work with (Mangopay, Stripe and PayPal) are PCI DSS Level 1 certified, the highest certification that PCI DSS allows for.

Software security

Pen testing

Every single release of our software is tested using automated penetration tests. This allows us to safely release new versions of our software multiple times a week, which in turn guarantees you a constantly up-to-date system.

Incident management

Should we discover a security breach, we take the following steps:

  • Our emergency team will identify the threat as soon as possible and close any ongoing leaks
  • The team will investigate the root cause and deploy a long-term fix for the specific or similar security threats.
  • An incident report will be created that documents the impact of the incident, affected customers or users, the root cause of the issue and the actions that were taken to mitigate a further security risk. If appropriate, affected users will be notified of the breach and offered a full report of the impact on them.
  • A review of security-related processes will take place and measures will be implemented to lower the likelihood of a similar security threat in the future.

For more information, give us a call

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In just 15 min our team will show you
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What happens next?

You will receive an email confirmation, and be called by a member of our team within 1 business day.
You will then be provided a screensharing link so you can see our solution in action, and how bookingkit will help grow your business!
Should you prefer to schedule the appointment for a specific date and time, simply book your slot here
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